We are a manufacturer specializing in racks, shelves, and display stands since 1998. We offer OEM/ODM services with competitive pricing, complete after-sales support, and product installation guide videos.
Frequently Asked Questions
Q: Are you a manufacturer or trading company?
A: We are a manufacturer specializing in supermarket shelves, warehouse racks, and display stands since 1998.
Q: Where is your factory located? Can I visit?
A: Our factory is located in Suzhou, Jiangsu. You are warmly welcome to visit our facility.
Q: Can I print our logo on your products?
A: Yes, we support OEM services for custom branding.
Q: What is your minimum order quantity (MOQ)?
A: Our standard MOQ is 50 pieces.
Q: What is your typical delivery time?
A: Generally within 20 days, depending on order quantity and shelving design requirements.
Q: What payment methods do you accept?
A: We accept Alibaba online payments, T/T, Western Union, and L/C.
Q: Do you provide samples? What about delivery time for samples?
A: Yes, we provide samples at triple cost (refundable with bulk order). Sample delivery typically takes 7-10 days.
Q: How do I install the racks?
A: We provide detailed installation instructions for all shelf types, with optional free engineer support.
Q: Can you produce shelves according to customer designs?
A: Yes, we have extensive experience in custom shelf manufacturing.
Q: What materials do you use for your shelves?
A: Our products are primarily metal-based, but we also work with wood, titanium alloy, acrylic, glass, and other materials for specialized applications.
Q: How are the shelves packaged?
A: Standard packaging includes air bubble wrap/film in export cartons. Wooden crates available upon request.
Q: How can I verify your product quality?
A: We support Alibaba's trade assurance for payment security and quality guarantee. You may also request samples for quality testing.